This privacy policy outlines how eBillingWorks collects, manages, and protects personal information obtained from individuals visiting our website or using our services. This information may include names, addresses, phone numbers, and email addresses. We also offer users the ability to access, update, and manage their data, though children are not permitted to use these services. Respect for the privacy of every individual engaging with our website or services is a cornerstone of our approach.

• Information Collection

Visitors to our public website pages are not required to provide any personal information. However, when registering as a user, you may be asked to provide specific data, such as contact details, scheduling preferences, payment information, NPI, and fax numbers.

For paid subscriptions, credit card details or Automated Clearing House (ACH) information will be required. ACH is a secure network in the U.S. for handling electronic payments. All financial information is encrypted and kept strictly within our secure systems, accessible only by designated internal personnel.

Furthermore, information such as IP address, operating system, browser type, device identifiers, ISP, and visit timestamps may be collected automatically during website visits. This data helps us improve our services and is not shared outside our internal team.

We may also use cookies and tracking technologies to enhance user experience and personalize website interactions.

• SMS Notifications

By opting to receive SMS updates from eBillingWorks, you authorize us to send messages related to your services and account.

Message frequency will depend on your interactions. You may respond with STOP to opt out at any time or HELP for additional assistance.

• Use and Security of Data.

eBillingWorks is dedicated to ensuring that your information remains secure and is used exclusively for providing services, improving marketing, and contacting you. We do not sell your information. When necessary, anonymized data may be shared with third parties to protect your privacy.

Should there be an ownership change at eBillingWorks, your information may be accessible to relevant parties but only as stipulated within this policy or with your express consent.

Disclosure Conditions.

We will disclose personal information only in the following cases:

• When legally obligated for investigating unlawful activity.
• To uphold the security of eBillingWorks resources.
• To comply with contractual obligations.
• To protect the interests and integrity of our company.

 

• Your GDPR Rights.

If required to disclose information legally, eBillingWorks will inform you unless restricted by law. We remain committed to protecting your data and will challenge any demands for disclosure when necessary.

You may unsubscribe from our services at any time, requesting the deletion of any personal data on file.

Additionally, you may inquire about the data we hold about you, including any third-party access. You are entitled to withdraw consent for use of your information, restricting future use accordingly.

• HIPAA Compliance.

Our commitment to safeguarding personal data is supported by our compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996. This requires us to take rigorous steps to secure client information, ensuring all data handling aligns with HIPAA privacy standards. The Notice of Privacy Practices outlines disclosure terms and access methods for client information.

• Contact Us.

For questions or comments about this privacy policy, you can reach us at info@ebillingworks.com.

• Policy Updates.

eBillingWorks reserves the right to update this privacy policy at any time. Any changes will be communicated accordingly.